1. Privacy Policy
This privacy policy explains exactly what data Gen AI Video Generator collects, how we collect it, how it is used, and which third parties receive your data.
1.1 Data We Collect and How We Collect It
When you use Gen AI Video Generator, you may provide the following data through your direct interaction with the app:
- Text prompts: Text descriptions and instructions you type into the app to generate AI content (images, videos).
- Images: Photos and images you upload from your device's photo library or camera for AI processing (e.g., image-to-video generation, face swap, style transfer).
- Facial and biometric data: If you upload images containing faces, the facial features within those images are processed as part of AI content generation.
1.2 How Your Data Is Used
- AI Content Generation: Your text prompts and uploaded images are sent to third-party AI API platforms (listed in Section 1.5 below) to generate the content you request (images, videos, etc.).
- No Other Use: Your data is used exclusively for providing the AI content generation features you initiate. We do not use your data for advertising, analytics, profiling, or any other purpose.
- No Training: CoreMoose does not use your data to train AI models.
1.4 Data Storage and Retention
- Generated Content: Generated content (images, videos) may be stored in cloud services accessible only by you until you choose to delete them.
- User-Controlled Deletion: You can delete your uploaded images and generated content at any time through the app interface.
- Permanent Deletion: Once deleted by the user, data cannot be recovered and is permanently removed from our systems.
- Encryption: All data transmitted between your device and our servers, and between our servers and third-party AI providers, is encrypted using industry-standard TLS/SSL encryption.
- We implement industry-standard security measures to protect data during the processing period.
1.5 Data Shared with Third-Party AI Services
What Data Is Sent
When you use an AI generation feature, the following data is transmitted to third-party AI API platforms:
- Text prompts you enter to describe the content you want to generate.
- Images you upload, which may include photographs containing facial features, biometric identifiers, or other personal visual information.
No other personal data (such as your name, email, device ID, or location) is sent to these providers.
Who Your Data Is Sent To
Your data is sent to the following third-party AI API platform that hosts and runs AI models on our behalf:
This platform hosts various AI models that perform the actual content generation.
User Permission Before Data Sharing
Before any data is sent to a third-party AI service, our app will present a clear consent prompt asking for your explicit permission. You will be informed of:
- What data will be sent (text prompt, uploaded image, etc.)
- Which third-party AI service will process your data
- The purpose of the data sharing (AI content generation)
You may decline this consent, in which case your data will not be sent and the AI generation feature will not proceed. You can revoke consent at any time by ceasing to use the feature.
Third-Party Data Protection
We require that each third-party AI platform we work with maintains privacy and security protections for user data. These platforms are obligated to:
- Process your data only for the purpose of fulfilling the AI generation request.
- Implement appropriate security measures to protect your data.
- Not sell your personal data to other parties.
1.6 Children's Privacy
- The app is intended for users aged 17 and above.
- We do not knowingly collect any information from users under 17.
- Users must not upload images containing faces of individuals under 18 without appropriate parental consent and authorization.
1.7 Your Rights and Choices
- Consent Control: You have the right to grant or deny permission before any data is shared with third-party AI services. No data is shared without your explicit consent.
- Deletion Rights: You can delete uploaded images and generated content at any time through the app interface.
- Opt-Out: You may choose not to use AI generation features, in which case no data will be sent to third-party services.
- Device Permissions: You may revoke photo library or camera permissions at any time through your device settings.
- App Removal: You can delete the app at any time, which removes all locally stored data.
1.8 Changes to This Privacy Policy
- We may update this policy from time to time. Changes take effect immediately upon posting within the app.
- If we add new third-party AI platforms, we will update Section 1.5 of this policy.
1.9 Your Consent
- By using Gen AI Video Generator, you acknowledge that you have read and understood this Privacy Policy.
- Before data is shared with any third-party AI service, you will be asked for explicit consent within the app.
- By uploading images containing facial data, you provide explicit consent for processing such biometric information solely for AI content generation purposes.
1.10 Contact Us
2. Refund and Purchase Policy
2.1 Purchase and Credits
- In-app purchased credits are used to generate AI videos, and the credit consumption depends on the specific video generation requirements.
- Multiple credit packages are available at different prices, allowing users to choose according to their needs.
2.2 Refund Policy
- Since AI video generation is a digital content service, credits used after purchase are non-refundable for no reason.
- If technical issues occur causing credits not to be credited or consumed abnormally, please contact customer support promptly.
- We reserve the right to refuse refunds in cases of abuse or fraudulent activity.
2.3 Avoiding Unwanted Charges
- Please check your credit balance and purchase needs carefully to avoid duplicate purchases.
- We recommend trying the free daily credits and trial features in the app before making large purchases.
2.4 Contact Support